Daily London
TPG Telecom says that it is possible a second death has been linked to the network’s ongoing struggles with users attempting to contact Triple Zero on Samsung devices using out-of-date software.
As company representatives appeared before a Senate committee on Triple Zero outages and resilience, TPG said it was working to clarify the circumstances around a person’s death in December.
”TPG was made aware on December 8, 2025, that the calls to triple zero may have been made in connection with an individual who has lost their life,” the telco said in a statement today.
“We have sought to clarify the circumstances, but details have not yet been verified by relevant emergency authorities.”

